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What
types of businesses do you accept for credit card processing?
We process for just about every type of business including retail, Internet,
e-commerce, professional services, mail/telephone order and home-based
businesses. Apply now or
contact us at 800-609-7880 for more information.
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How long
will the application process take?
Fill out our online application
form
and we will fax or e-mail the application back to you for your signature
and
completion. In most cases, within 2-4 days of our receiving your completed
application we will have you ready to begin processing credit cards.
Sometimes
sooner, sometimes later, depending on circumstances.
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What
Credit Cards can my business accept?
Visa, MasterCard, Discover,
American Express and Gift
Cards.
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What are
your rates and fees?
Our rates are extremely competitive and vary
by merchant type and sales volume. Please contact us for a rate quote. We
offer
cost-plus pricing, the most competitive pricing available.
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Your
competitors offer free equipment. Why don't you?
Most "free equipment"
offers are designed to lock you to your merchant processor. (Similar to the
"free"
phone offers you get with a cellular service contract.) These "free" offers
get
expensive if you're not satisfied with the service and wish to change
providers. We'd
like to think that our price and service are good enough that we can earn
your loyalty
without gimmicks. So we don't try to lock you in by offering so-called
freebies upfront.
We sell all our equipment to you at competitive prices. It's a great deal
for you, gives
you flexibility and control, and it keeps us on our toes!
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How do I
get paid when I make a Credit Card sale?
The proceeds of your credit
card sales are credited directly into your checking account.
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Do I
need a dedicated checking account to accept payment?
If your business
operates as a corporation, yes, a business checking account is required. If
your
business is a sole proprietorship or partnership, the individual or
partners' name(s)
or DBA must be on the account.
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How long
will it take for me to receive my funds?
Your funds will be deposited into
your account within 24-72 hours which is the standard for all processors.
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What
kind of support does Trilogy Payment Solutions offer?
We offer 24-hour
telephone support 365 days per year, online chat, and e-mail support.
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I'm
concerned about my credit history. Will this affect my ability to get
approval
to process credit cards?
Trilogy has programs for every client. This gives us the
flexibility to approve most any type of business or personal credit, even
those with
less than perfect credit.
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If I
have problems with my terminal or other equipment, what sort of support
will I receive?
We supply all new and refurbished equipment with a one year
warranty.
You may participate in our Trilogy Gold
Program, which provides replacement equipment
after any factory warranty has expired. If it is determined that your
terminal needs
repairs, a replacement version of the same model will be sent within
24-hours. In most
cases we ship your replacement terminal pre-programmed and ready for
immediate use.
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What
about supplies – paper, ribbon?
We sell all supplies, ink rollers, ribbons, etc.
for most credit card processing equipment. Additionally, if you participate
in our Trilogy
Gold Program, processing supplies are provided at no cost to you!
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What
kind of equipment do I need to accept credit cards at my business?
You
can use a wide variety of POS terminals or our virtual terminal – as long as
you have
computer with internet access, you have all you need!
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What’s
the difference between a credit card and a debit card?
A credit card is a
card that lets a consumer access funds in a credit line set aside for that
user. When
the purchase is made, and settlement occurs, funds are drawn from the credit
line and
deposited to the merchant's account. On
the other hand, a debit card is a payment
card whose funds are withdrawn directly from the cardholder's checking
account. With
an on-line debit card, the customer must enter a PIN to authorize payment at
the time
of sale (and the funds are settled through a debit network). In the case of
off-line debit
cards (generally with Visa or MasterCard logos) the customer usually signs a
receipt,
as would be the case in a credit card transaction. In this case, the funds
are transferred
after batch settlement. Debit card offers lower costs for the merchant vs.
credit cards.
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Question not answered here?
E-mail
us or chat with us for an immediate response!
